Showing empathy toward a client is an effective tool in establishing rapport. Which nurse statement is the best example of an empathetic response?

"It must be difficult for you going through this loss

“I am so sorry for your loss."

“Try to look on the bright side.”

"I am sure you will feel better soon."

Answer and Explanation

The Correct Answer is A

Choice A rationale: this statement is correct since it shows that the nurse is understanding and sharing the patient’s feelings without judging them but instead the nurse is acknowledging the client’s pain and is showing compassion. It reflects on the patient’s emotions and validates their experiences.
Choice B rationale: this is a sign of sympathy and not empathy since it shows that the nurse is sorry for the patient but is not necessarily relating to their emotions.
Choice C rationale: this statement is dismissive since it tries to make the client feel better by overlooking and downplaying their negative feelings which may worsen their situation.
Choice D rationale: this is a hopeful response rather than an empathetic one and does not address the client’s current emotions and feelings despite being a source of encouragement and optimism.

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Correct Answer is A

Explanation

Choice A rationale: transitioning clients out of the facility as quickly as possible is not a goal of a therapeutic environment but instead the therapeutic environment focuses on providing maximum support and an appropriate level of care to clients until they are ready to transition to a less restrictive setup.
Choice B rationale: this is essential for client safety and the safety of individuals surrounding them while promoting effective crisis management.
Choice C rationale: this is appropriate since it enhances the client’s self-worth and confidence which is crucial in boosting their self-esteem and motivation.
Choice D rationale: this is correct since effective adaptive skills enable clients to cope with their challenges and improve their functioning.

A. Distract the client by encouraging him to join the group activity B. Ask the client to talk more about his children C. Take the client into a private area to continue the conversation D. Ask the client why he is crying

Correct Answer is C

Explanation

Choice A rationale: This is inappropriate since it does not address the client’s feelings about his/her children and may make the client feel that their feelings are not important and have been disregarded.
Choice B rationale: this is inappropriate since the client’s family issues will be exposed if they talk about them in a room full of other patients hence this will potentially increase his distress.
Choice C rationale: taking the client to a private room respects their right to privacy and dignity. Furthermore, it is a form of empathy and would encourage the client to open up with ease to the nurse.
Choice D rationale: asking the client why he is crying sounds judgmental and accusatory hence this may prevent the client from opening up to the nurse concerning his children.

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Showing empathy toward a client is an effective tool in establishing rapport. Which nurse statement is the best example of an empathetic response?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

The basic goals of a therapeutic environment include all of the following except:

Correct Answer is A

Explanation

The nurse is talking with the client in an activity room where others are present. The client becomes tearful when talking about his children at home. What is the nurse's best action?

Correct Answer is C

Explanation

A female client tells the care provider that she feels very angry about her recent divorce. Which is the care provider's best response?

During which phase of the therapeutic relationship do the caregiver and the client identify themselves by introducing themselves to one another?

When communicating with an angry patient; the nurse must first:

Therapeutic relationship differs from other relationships in that the focus of a therapeutic relationship is on:

A male inpatient client who is experiencing depression has no interest in eating. He skips meals frequently and has been losing weight. What is the best nursing action in this situation?

Which is an accepted criterion for inpatient admission to a mental health facility?

A client in the mental health unit has a history of Asthma. Which axis would the nurse document this information?

During the mental status examination, the nurse observes that the client rapidly changes from one idea to another related thought. Which disordered thinking process is the client displaying?