A nurse on a medical-surgical unit is caring for a patient who requests to review his medical record. How should the nurse respond?
“I’m sorry, but you do not have the right to read your chart.”
“You will have to sign a written request for access to your record.”
“We’ll give you a copy of your records when we are preparing you for discharge.”
“You will have to explain why you want to review your medical record.”
The Correct Answer is B
Choice A rationale:
Incorrect. Patients have a legal right to access their medical records under the Health Information Portability and Accountability Act (HIPAA). Denying access is a violation of patient rights and could lead to legal consequences.
Undermines patient autonomy and trust. Patients have a right to know what information is in their medical records and to participate in their own healthcare decisions. Denying access can erode trust in the healthcare system.
Potential for errors and misunderstandings. If patients cannot review their records, they may not be able to identify errors or misunderstandings that could impact their care.
Choice B rationale:
Correct. This response upholds patient rights while ensuring that the request for access is documented and handled appropriately.
Protects patient privacy and confidentiality. The written request process helps to ensure that only the patient or their authorized representative has access to the records.
Provides a mechanism for tracking and auditing access requests. This can help to prevent unauthorized access and ensure compliance with HIPAA regulations.
Choice C rationale:
Incorrect. Patients have a right to access their records at any time, not just when they are being discharged.
Delays access to information. Patients may need to review their records to make informed decisions about their care, even if they are not being discharged.
Potential for records to be lost or misplaced. There is a risk that records could be lost or misplaced if they are not provided to the patient until discharge.
Choice D rationale:
Incorrect. Patients do not need to provide a reason for wanting to access their medical records.
Intrusive and unnecessary. Patients may feel uncomfortable or embarrassed about having to explain their reasons for wanting to access their records.
Potential for discrimination. Patients may be less likely to request access to their records if they feel that they will be judged or questioned about their reasons for doing so.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is D
Explanation
Choice A rationale:
Hypovolemic shock is a type of shock that occurs when there is a significant loss of blood or fluid volume, leading to decreased cardiac output and tissue perfusion. This can be caused by severe bleeding, dehydration, burns, or other conditions that result in fluid loss. While anaphylaxis can involve some fluid shifts, it is not primarily characterized by a loss of blood or fluid volume.
Key features of hypovolemic shock that distinguish it from anaphylactic shock include:
Prominent signs of dehydration: Dry skin and mucous membranes, decreased urine output, sunken eyes, and poor skin turgor.
Hemodynamic changes: Tachycardia, narrow pulse pressure, and cold extremities due to vasoconstriction to maintain blood pressure.
Laboratory findings: Elevated hematocrit and blood urea nitrogen (BUN) levels, indicating hemoconcentration and decreased kidney perfusion.
Choice B rationale:
Obstructive shock is a type of shock that occurs when there is an obstruction to blood flow, preventing adequate circulation to the body's tissues. This can be caused by conditions such as pulmonary embolism, cardiac tamponade, or tension pneumothorax. Anaphylaxis does not involve a physical obstruction to blood flow.
Key features of obstructive shock that distinguish it from anaphylactic shock include:
Evidence of the underlying obstruction: Jugular venous distension (cardiac tamponade), muffled heart sounds (cardiac tamponade), or respiratory distress (pulmonary embolism or tension pneumothorax).
Distinctive hemodynamic changes: Equalization of diastolic pressures between the right and left ventricles (cardiac tamponade).
Specific imaging findings: Enlarged cardiac silhouette on chest X-ray (pericardial effusion), filling defects in the pulmonary arteries on CT angiography (pulmonary embolism), or hyperexpanded lung fields with a deviated trachea on chest X-ray (tension pneumothorax).
Choice C rationale:
Cardiogenic shock is a type of shock that occurs when the heart is unable to pump enough blood to meet the body's needs. This can be caused by conditions such as heart attack, heart failure, or cardiomyopathy. Anaphylaxis does not primarily involve a failure of the heart's pumping function.
Key features of cardiogenic shock that distinguish it from anaphylactic shock include:
Evidence of heart failure: Pulmonary edema, elevated jugular venous pressure, and a third heart sound (S3 gallop).
Electrocardiogram (ECG) changes: ST-segment elevation or depression, Q waves, or other signs of myocardial ischemia or infarction.
Elevated cardiac enzymes: Troponin and creatine kinase-MB (CK-MB) levels, indicating heart muscle damage.
Correct Answer is B
Explanation
Choice A rationale:
While explaining the importance and rationale of the new policy can be helpful, it may not address the underlying reasons for the nurse's resistance.
If the nurse does not understand or agree with the rationale, they may still be resistant to change.
Additionally, simply providing information may not create an open and trusting environment where the nurse feels comfortable expressing their concerns.
Choice B rationale:
Encouraging the nurse to verbalize their concerns allows the nurse manager to understand the specific reasons for the resistance.
This can help to identify any misconceptions or concerns that can be addressed directly.
It also gives the nurse an opportunity to feel heard and understood, which can help to build trust and rapport. When nurses feel that their concerns are being taken seriously, they are more likely to be open to change.
Choice C rationale:
Threatening disciplinary action is likely to create resentment and further resistance. It may also damage the relationship between the nurse manager and the nurse.
This approach should only be used as a last resort, after other attempts to address the resistance have failed.
Choice D rationale:
Ignoring the resistance is not an effective strategy.
It is likely to lead to continued noncompliance with the new policy,
It may also send the message that the nurse manager does not care about the nurse's concerns.
Peer pressure can sometimes be helpful in facilitating change, but it should not be relied upon as the sole strategy.
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