A nurse is scheduling a client for surgery.
Which of the following actions should the nurse take to obtain precertification for the client to have surgery?

Choice C rationale:

Respite care provides support for a client's caregiver. Respite care offers temporary relief or rest for caregivers who are taking care of individuals with chronic illness, disabilities, or those approaching the end of life. It allows caregivers to have a break from their responsibilities, reducing caregiver burnout and stress. This type of support helps maintain the caregiver's physical and emotional well-being, which, in turn, benefits the client's overall care.

Choice A rationale:

Postmortem care is the care provided to a deceased client, and it does not directly support the caregiver of a living client. It is essential for ensuring respectful and appropriate handling of the deceased individual but does not provide support to caregivers.

Choice B rationale:

Home care involves healthcare services delivered in the client's home, which can be beneficial for the client's care but does not specifically address the needs of the caregiver. While it may indirectly ease the caregiver's responsibilities, it is not a service designed to support caregivers directly.

Choice D rationale:

Restorative care focuses on rehabilitation and restoring the client's health and independence, which primarily benefits the client rather than the caregiver. It is not a service aimed at supporting caregivers in the same way that respite care does.

a. Using medical jargon

• Rationale: Medical jargon can be precise and efficient for communication among healthcare professionals. However, it can be confusing and intimidating for patients or non-medical staff, which is not therapeutic.

b. Active listening

• Rationale: Active listening involves fully focusing, understanding, responding and then remembering what is being said. It is a fundamental component of therapeutic communication as it shows respect and understanding for the speaker, builds trust, and helps to facilitate a deeper understanding of a patient’s perspective and needs.

c. Giving advice

• Rationale: While it might seem helpful to give advice, it can often disempower the patient or make them feel like they are not being heard. Therapeutic communication should be patient-centered and empowering.

d. Using closed-ended questions

• Rationale: Closed-ended questions can be useful for gathering specific information quickly. However, they limit the depth of response and can shut down communication, making them less therapeutic.

The correct answer isb. Active listening. This technique is a key component of therapeutic communication as it encourages a deeper understanding and is respectful and patient-centered. It helps in building a therapeutic nurse-patient relationship.