A nurse is caring for a client who is angry and states, "The doctor gave me the wrong information. I was lied to!" Which of the following responses by the nurse is appropriate?
"Your doctor has an excellent reputation for being honest with clients."
"Why do you think the doctor is lying?"
"You feel as if the doctor hasn't been honest with you?"
"I am certain the doctor would not lie to you."
The Correct Answer is C
Choice A Reason:
"Your doctor has an excellent reputation for being honest with clients." This response is incorrect. While intending to provide reassurance, this statement may come across as dismissive of the client's feelings and might not address their immediate concern.
Choice B Reason:
"Why do you think the doctor is lying?" This response is incorrect. This response might come off as confrontational or defensive. It could potentially escalate the client's emotions and not effectively address their feelings of being misled.
Choice C Reason:
"You feel as if the doctor hasn't been honest with you?" This response acknowledges the client's emotions and concerns without making assumptions about the doctor's actions. It demonstrates empathy and allows the client to express their feelings and concerns further.
Choice D Reason:
"I am certain the doctor would not lie to you." This response might be perceived as dismissive or invalidating of the client's feelings and beliefs, as it asserts the nurse's certainty without fully understanding the client's perspective.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is C
Explanation
Choice A Reason:
Avoid entering the client's room unless requested during the night is inappropriate. While minimizing entries can reduce disruptions, it's important for the nurse to perform necessary checks and care interventions. Avoiding the room completely might compromise the client's safety or care.
Choice B Reason:
Turn off alarms on bedside monitoring equipment is inappropriate. Disabling alarms can jeopardize patient safety as these alarms often indicate critical changes in the client's condition. Adjusting alarm settings or investigating if noise levels can be reduced without compromising safety would be more appropriate.
Choice C Reason:
Conduct staff communications away from the client's room is appropriate. This intervention helps minimize noise levels near the client's room, creating a quieter environment conducive to sleep. Staff conducting communications away from the room reduces unnecessary disturbances that might affect the client's rest.
Choice D Reason:
Turn on the client's TV to distract from hallway noise is inappropriate. Introducing more noise, such as from a TV, might not effectively address the issue of sleep disturbance due to external noise. Additionally, it's essential to respect the client's preferences, and some may prefer a quiet environment for sleep rather than additional noise from a TV.
Correct Answer is B
Explanation
Choice A Reason:
Keep her arms at the sides of her body with her hands in a relaxed position is wrong. Keeping the hands in a relaxed position at the sides of the body may increase the risk of accidental contact with non-sterile surfaces.
Choice B Reason:
Interlock her fingers and hold her hands away from her body above her waist is wright. Interlocking fingers and holding hands above the waist may increase the risk of accidental contact with non-sterile surfaces.
Choice C Reason:
Clasp her hands together in a relaxed position behind her body at her waist is wrong. This positioning helps maintain sterility by keeping the hands away from potential contaminants and below the waist level. Placing the hands behind the body avoids accidental contact with non-sterile surfaces or objects.
Choice D Reason:
Place one hand over the other against the part of the gown covering her upper body is wrong. Placing hands on the gown covering the upper body may lead to contamination, as the gown is considered non-sterile on the outside. The hands should be kept in a position that minimizes the risk of contact with non-sterile surfaces.
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