A medical assistant is calling a facility to schedule a patient for a surgical procedure. Which of the following Information should the assistant Include?

A. Share personal experience with the patient: Sharing personal experiences is not appropriate and does not provide professional support or resources.
B. Refer the patient to another provider: While referral might be necessary, it’s important to first provide immediate support and resources, such as community organizations.
C. Provide a list of relevant community organizations: Providing a list of community organizations that offer support and resources for victims of partner violence is a helpful and appropriate action.
D. Counsel the patient on the situation: Counseling should be provided by a trained mental health professional; the medical assistant should provide support by referring the patient to appropriate resources.

A. "Clean the perineal area from back to front.": For females, cleaning should be done from front to back to avoid contamination from fecal matter. For males, cleaning should be done around the urethral opening.
B. "Void a small amount into the toilet before voiding into the cup.": This helps to flush out any contaminants from the urethra, ensuring that the urine collected in the cup is as clean as possible.
C. "Urinate directly into the container with preservative.": Urinating directly into a container with preservative can contaminate the sample and is not recommended for a clean catch specimen.
D. "Collect all urine from start to finish.": The clean catch method specifically involves discarding the initial stream of urine and collecting the midstream to avoid contaminants.