Which of the following is an example of nonverbal communication that sends a message of care and interest to a patient?
Sitting behind a desk and looking at the computer
Sitting on the edge of a chair and leaning forward
Standing across the room
Standing over the patient
The Correct Answer is B
A. Sitting behind a desk and looking at the computer: This posture may appear distant and disinterested, as it creates a physical barrier and lacks engagement.
B. Sitting on the edge of a chair and leaning forward: This body language conveys attentiveness and engagement, indicating care and interest in the conversation with the patient.
C. Standing across the room. Standing across the room can seem impersonal and distant, which may not effectively communicate care and interest.
D. Standing over the patient: Standing over the patient can be intimidating and may convey dominance rather than care and support.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
A. Call for the provider. Calling for the provider may not address the immediate concern of the patient’s anger and can escalate the situation if not handled calmly first.
B. Speak to the patient using a low tone of voice. Speaking in a calm and low tone can help de-escalate the situation and show that the assistant is attentive and empathetic.
C. Tell the patient to calm down. Telling a patient to calm down can come across as dismissive and may worsen their frustration.
D. Respond in the same tone as the patient. Matching the patient’s angry tone is unprofessional and can escalate the situation further.
Correct Answer is D
Explanation
A. Alcohol-based sanitizer: Alcohol-based sanitizers are effective for hand hygiene when there is no visible dirt or grease. They are generally used for routine hand antisepsis in situations where hands are not visibly soiled. For procedures involving body fluids, if hands are visibly soiled, traditional handwashing with soap and water is preferred.
B. Disinfectant scrub: Disinfectant scrubs are generally used for cleaning surfaces and are not appropriate for personal hand hygiene.
C. Antiseptic solution: Antiseptic solutions are used for cleaning skin before injections or procedures, not typically for hand hygiene.
D. Liquid soap: Liquid soap is suitable for handwashing, especially when hands are visibly soiled or after exposure to body fluids. In the context of body fluids, soap and water would be preferable to ensure effective removal of contaminants.
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