A female client tells the care provider that she feels very angry about her recent divorce.
Which is the care provider's best response?
"Most people experience strong feelings after a divorce.
“I know exactly how you feel.”
“I know this must be difficult for you."
“Look on the bright side. You will be glad you divorced him in a couple of years.”
The Correct Answer is C
Choice A rationale: this response is dismissive and invalidating since it suggests that anger is a normal and expected feeling hence the client should not feel bad about it.
Choice B rationale: this statement is presumptuous and doesn’t offer help to the patient. Furthermore, the care provider should understand that everyone’s experience and reaction after a divorce is different.
Choice C rationale: this statement empathizes with the client’s feelings and emotions without making them feel judged and guilty for expressing their emotions. It also allows the client to share more about their experience if she wishes.
Choice D rationale: this response is very unrealistic and disrespectful since it does not address the patient’s feelings and emotions about the divorce but instead it tries to impose a positive outlook on her.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
Choice A rationale: this is the phase where the caregiver and client establish a rapport by introducing themselves while clarifying their roles and expectations. The caregiver also explains the purpose, scope, and limits of the services they provide.
Choice B rationale: the preparation phase occurs before the client and the caregiver meet and involves the care provider reviewing the client’s information, identifying their needs, and planning for their first contact.
Choice C rationale: This is the phase where the caregiver and the client end the therapeutic relationship, evaluate the outcomes, and plan for follow-up or referral.
Choice D rationale: this phase involves the caregiver and the client implementing interventions, monitoring their progress, and modifying their goals as needed to achieve their set objectives.
Correct Answer is D
Explanation
Choice A rationale: this may imply that the client is not cooperating and may make them feel guilty thus discouraging any further communication which may be useful in generating a treatment plan for the patient.
Choice B rationale: assuming that the client has completed her conversation is incorrect since it is an opportunity to explore the client’s feelings and thoughts that may be missed.
Choice C rationale: this is not the best action since it may interrupt the client’s natural process of reflection and expression while pressuring him/her to respond to the questions asked.
Choice D rationale: remaining silent and being attentive to the client’s nonverbal communication shows respect for the client’s pace and readiness to speak.
Furthermore, it demonstrates the nurse’s presence and their support.
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