When prioritizing nursing problems

A. Closed Body Posture:
Active listening often involves open body language, where the listener appears receptive and engaged. Closed body posture, where arms are crossed and body faces away, can indicate disinterest or disagreement, which is not a characteristic of active listening.

B. Three Senses - Sight, Hearing, and Touch:
Active listening primarily involves the sense of hearing. While non-verbal cues like facial expressions and body language are important, active listening doesn't necessarily include touch or sight as direct senses employed during the process.

C. Only Verbal Messages:
Active listening involves not only hearing the words spoken but also understanding the emotions, intentions, and concerns behind those words. It includes interpreting verbal and non-verbal cues, making it more than just processing verbal messages.

D. Focused Energy:
Active listening does require focused energy. It means being mentally present, concentrating on the speaker, and showing genuine interest in what they are saying. This focus allows the listener to comprehend the message and respond appropriately.

A. Summarizing: Summarizing involves condensing the patient's words into a concise form. It's a useful technique when the nurse wants to review and confirm what the patient has said, ensuring understanding and demonstrating active listening.

B. General lead: A general lead is an open-ended statement or question that allows patients to express themselves without feeling restricted. For example, "Tell me how your night was?" is a general lead because it prompts the patient to share their experiences openly.

C. Offering of self: Offering of self involves making oneself available, both physically and emotionally, to the patient. This can include showing empathy, understanding, and a willingness to listen. It helps create a therapeutic nurse-patient relationship.

D. Clarifying: Clarifying is a technique used when the nurse needs more specific information. It involves asking questions to ensure that the nurse correctly understands the patient's message, avoiding misunderstandings and ensuring clear communication. For instance, the nurse might say, "Can you please explain that part again?" to clarify a confusing statement made by the patient.