When a phlebotomy technician is introducing themselves after entering a patient's room, which of the following tones of voice should the technician use?

Choice A reason:
A patient's room number is not a unique identifier as it is subject to change. Patients may be moved to different rooms during their hospital stay, and room numbers are not specific to individuals.

Choice B reason:
A patient's bed label is also not a unique identifier. Like room numbers, bed labels can change if patients are moved within the hospital for various reasons, such as changes in their medical condition or room availability.

Choice C reason:
The patient's inpatient chart demographic information is the correct unique identifier to use. This typically includes the patient's name, date of birth, and a unique medical record number assigned by the healthcare facility. These details are specific to the individual and do not change, making them reliable for patient identification.

Choice D reason:
A patient's verbal confirmation alone is not sufficient as a unique identifier. While it is important to engage the patient in the identification process, verbal confirmation must be used in conjunction with other identifiers to ensure accuracy, as patients may be confused or unable to communicate effectively.

Choice A reason:
Using a needle at a 45° angle does not typically result in collapsing the vein. A collapsed vein is more likely due to excessive vacuum pressure from the tube, a very small or fragile vein, or the tourniquet being too tight.

Choice B reason:
At a 45° angle, the needle is more likely to penetrate through the entire depth of the vein, especially if the vein is superficial. This can result in a failed venipuncture because the needle has entered and exited the vein, missing the opportunity to collect blood.

Choice C reason:
While a steep angle like 45° could cause the needle to miss the vein superficially, it is more likely that the needle would go through the vein at this angle rather than merely missing it superficially. A superficial miss is more likely with an angle that is too shallow.

Choice D reason:
Contacting the upper wall of the vein alone would not necessarily result in a failed venipuncture. However, at a 45° angle, the needle could easily slip through the vein entirely after contacting the upper wall, especially if the vein is not anchored well.