When a phlebotomy technician is introducing themselves after entering a patient's room, which of the following tones of voice should the technician use?
Quiet and professional
Loud and authoritative
Assertive and humorous
Commanding and confident
The Correct Answer is A
Choice A Reason:
A quiet and professional tone of voice is essential for a phlebotomy technician when introducing themselves to a patient. This tone conveys respect and maintains a calm environment, which is particularly important in healthcare settings where patients may be anxious or fearful about medical procedures. A professional demeanor helps to establish trust and reassures the patient that they are in capable hands.
Choice B Reason:
A loud and authoritative tone is not appropriate when introducing oneself to a patient. It can be intimidating and may increase the patient's anxiety. The goal is to make the patient feel comfortable and safe, not overpowered or coerced.
Choice C Reason:
Being assertive and humorous can sometimes help to lighten the mood and make the patient feel more at ease. However, humor must be used judiciously as it may not be well-received by all patients, especially in a medical setting where they might be experiencing stress or discomfort.
Choice D Reason:
A commanding and confident tone may convey confidence, but it can also come across as overbearing. While confidence is important, it should not overshadow the need for empathy and understanding of the patient's feelings and comfort.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
Choice A Reason:
Stopping the procedure is the first and most critical action a phlebotomist should take if a patient slumps over during blood collection. The patient's safety is the primary concern, and continuing the procedure could cause further harm. The phlebotomist should immediately remove any needles or equipment from the patient to prevent injury.
Choice B Reason:
Alerting the supervisor is an important step, but it should come after ensuring the patient is safe and the procedure has been stopped. The supervisor will need to be informed of the incident to help manage the situation and provide assistance as needed.
Choice C Reason:
Documenting the incident is a necessary step for legal and medical records. However, it is not the first action to take. The patient's immediate well-being takes precedence over documentation, which can be completed after the situation is under control and the patient is stable.
Choice D Reason:
Sliding the patient to the floor may be necessary if the patient is at risk of falling from the chair. However, this should only be done after the procedure has been stopped, and if it is safe to move the patient. If the patient is unconscious, the phlebotomist may need to initiate CPR, which is best performed on a flat surface.
Correct Answer is C
Explanation
Choice A Reason:
Reporting the needlestick to the supervisor is an important step in the post-exposure protocol, but it is not the first action that should be taken. The immediate priority is to address the potential exposure to pathogens by cleansing the wound.
Choice B Reason:
Completing the blood draw is not the appropriate first action after a needlestick injury. The phlebotomist's health and safety take precedence, and the procedure should be paused to address the injury.
Choice C Reason:
Washing the area with soap and water is the first and most critical action to take after an accidental needlestick. This helps to remove any blood or pathogens that may have been introduced to the wound site. It is essential to do this immediately to reduce the risk of infection.
Choice D Reason:
Seeking immediate treatment is a necessary step, but it follows the initial cleansing of the wound. After washing the area, the phlebotomist should then report the incident and seek medical advice to assess the need for further treatment, such as post-exposure prophylaxis.
Whether you are a student looking to ace your exams or a practicing nurse seeking to enhance your expertise , our nursing education contents will empower you with the confidence and competence to make a difference in the lives of patients and become a respected leader in the healthcare field.
Visit Naxlex, invest in your future and unlock endless possibilities with our unparalleled nursing education contents today
Report Wrong Answer on the Current Question
Do you disagree with the answer? If yes, what is your expected answer? Explain.
Kindly be descriptive with the issue you are facing.