The partner of a patient comes into the office demanding to know what the patient was seen for and why they were charged for the visit. Which of the following the best way for the medical assistant to handle this situation when no medical records release authorization form is on file?
Advise them that privacy regulations prevent releasing patient information regardless of their relationship to the patient.
Verbally share the patient information with them since they are the subscriber on the patient's medical insurance.
Reassure them that they have nothing to worry about since their partner's visit was only a follow-up to a minor surgery.
Instruct them to provide proof of identity prior to providing the requested information.
The Correct Answer is A
A. Advise them that privacy regulations prevent releasing patient information regardless of their relationship to the patient: Privacy regulations, such as those outlined in HIPAA, restrict the release of patient information without proper authorization, regardless of the inquirer’s relationship to the patient.
B. Verbally share the patient information with them since they are the subscriber on the patient's medical insurance: Even if the partner is the insurance subscriber, patient information cannot be disclosed without the patient’s explicit authorization.
C. Reassure them that they have nothing to worry about since their partner's visit was only a follow-up to a minor surgery: Providing details about the visit without authorization violates patient privacy and confidentiality.
D. Instruct them to provide proof of identity prior to providing the requested information: Proof of identity is not sufficient without a medical records release authorization form to disclose patient information.
Nursing Test Bank
Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is A
Explanation
A. Place the arm electrodes facing downward. The arm electrodes should be placed with the tabs facing downward to reduce the risk of artifacts on the EKG tracing caused by movement or improper lead contact.
B. Place the electrodes over bony prominences when possible. Electrodes should not be placed over bony prominences, as this can interfere with the accuracy of the EKG reading. Instead, they should be placed on soft tissue.
C. Place the leg electrodes downward. Leg electrodes should also be placed with the tabs facing downward to prevent artifacts, similar to the arm electrodes.
D. Place the chest electrodes in a straight line just below the nipple. Chest electrodes should be placed according to specific anatomical landmarks, not in a straight line, to ensure accurate heart rhythm tracing.
Correct Answer is A
Explanation
A. Near visual acuity: Hyperopia, or farsightedness, affects the ability to see objects up close. Testing near visual acuity assesses how well a patient can see objects at a close range.
B. Ishihara: The Ishihara test is used for detecting color vision deficiencies, not hyperopia.
C. Snellen chart: The Snellen chart tests distance vision and is more useful for assessing nearsightedness (myopia) rather than farsightedness (hyperopia).
D. Tonometry: Tonometry measures intraocular pressure to assess for glaucoma, not hyperopia.
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