The nurse leader on the risk management commitee notices an alarming increase in medication errors on a quarterly report. Which is the first step in initiating a quality improvement project?
Go to the various nursing units and talk with the nurses on a daily basis.
Offer a two-hour educational program for staff about the costs of medication errors.
Collect monthly data at the nursing unit level to isolate specific paterns.
Recommend that the healthcare facility purchase a bar code scanner system.
The Correct Answer is C
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