Daniel is a lab technician at Dellberg Clinic and an animal lover Daniel always talks to his patients about his dog, discussing how he decided on its name and sharing pictures of it. Patients seem to love hearing about Daniel's dog and often puts them at ease during their procedures. One day, a patient noticed Daniel left his iPad in their room. Although the iPad was password-protected, the patient look a guess and used Daniel's dog's name as the password and gained access to the electronic health records of all the patients in the clinic.
What could have been done to avoid protected health information from being compromised in this scenario?
The clinic should require all employees to download antivirus software onto their work computers.
Daniel should have used a more complex password that includes a combination of numbers, letters, and symbols.
Daniel should have kept his password in a private location only he can access.
The clinic should require all employees to change their password frequently
The Correct Answer is B
A. The clinic should require all employees to download antivirus software onto their work computers. – Antivirus software helps with malware but doesn’t secure weak or easily guessed passwords.
B. Daniel should have used a more complex password that includes a combination of numbers, letters, and symbols. – A more complex password not related to personal information would be harder to guess, reducing the risk of unauthorized access.
C. Daniel should have kept his password in a private location only he can access. – This is good practice for security, but it doesn’t address the need for a complex password.
D. The clinic should require all employees to change their password frequently. – Changing passwords regularly helps overall security but does not directly address the problem of easy-to-guess passwords based on personal information.
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Related Questions
Correct Answer is D
Explanation
A. Have someone from the information technology (IT) department present information to support the patient's learning. – This could be beneficial, but IT staff may not be present during every patient visit.
B. It is not advisable to show a patient how to use the portal during an appointment. – Incorrect: This is a missed opportunity, as educating patients during appointments can be beneficial.
C. Patient portal training is outside the scope of the medical professional. – This is incorrect; educating patients on using health resources is part of many healthcare professionals' roles.
D. Showcase the portal while attending to the patient during their visit. – Correct Answer: This allows for real-time demonstration, making it more likely that patients will understand and engage with the portal effectively while their needs are being addressed.
Correct Answer is B
Explanation
A. The nurse should use a more complex password that includes a combination of numbers, letters, and symbols. – A complex password is generally good security practice but doesn’t help if the password is left in an accessible place.
B. The nurse should keep her password in a private location that only she can access. – Keeping the password in a private, secure location would prevent unauthorized access, ensuring it’s not visible to patients or others.
C. The hospital should ask all employees to change their password frequently. – Regularly updating passwords can help prevent security breaches but doesn’t solve the issue of visible passwords.
D. The hospital should require all employees to download antivirus software onto their work computers. – Antivirus software helps with malware protection but doesn’t prevent unauthorized access due to visible passwords.
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