A nurse is planning to teach a group of clients about diabetes management. The clients are from diverse cultural backgrounds and have different levels of health literacy. Which strategy should the nurse use to ensure effective communication and education?

Use medical jargon and technical terms to demonstrate expertise and credibility.

Use visual aids, demonstrations, and examples to supplement verbal information.

Use a standardized curriculum and teaching materials for all clients regardless of their culture or literacy level.

Use humor, sarcasm, and idioms to make the teaching more engaging and memorable.

Answer and Explanation

The Correct Answer is B

Rationale: The nurse should use visual aids, demonstrations, and examples to supplement verbal information, as this can help to enhance comprehension, retention, and application of health education among clients who may have language barriers, low literacy skills, or different learning styles.

Incorrect options:

A) Use medical jargon and technical terms to demonstrate expertise and credibility. - This is an incorrect strategy, as it may confuse or intimidate clients who are not familiar with medical terminology or concepts, and create a power imbalance between the nurse and the clients.

C) Use a standardized curriculum and teaching materials for all clients regardless of their culture or literacy level. - This is an incorrect strategy, as it may not address the specific needs, preferences, or values of each client, and fail to account for cultural variations in health beliefs, practices, or behaviors.

D) Use humor, sarcasm, and idioms to make the teaching more engaging and memorable. - This is an incorrect strategy, as it may offend or mislead clients who do not share the same cultural or linguistic context as the nurse, and cause misunderstanding or miscommunication.

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Correct Answer is B

Explanation

Rationale: The nurse should interpret these behaviors as expressions of deference and respect, as some indigenous cultures consider direct eye contact and loud speech to be rude or aggressive, especially when interacting with authority figures or strangers.

Incorrect options:

A) The client is being disrespectful and uncooperative. - This is an incorrect interpretation, as it reflects a bias or ethnocentrism on the part of the nurse, who may be imposing their own cultural norms and expectations on the client.

C) The client is feeling anxious and fearful. - This is an incorrect interpretation, as it may be based on a stereotype or assumption that indigenous people are timid or submissive. The nurse should not attribute emotions or feelings to the client without further assessment or evidence.

D) The client is hiding something or lying. - This is an incorrect interpretation, as it may indicate a lack of trust or rapport between the nurse and the client, which can hinder the quality of care. The nurse should not judge or accuse the client based on their nonverbal cues alone.

A. Ignore their feelings and thoughts and focus on providing objective and standardized care. B. Express their feelings and thoughts openly and honestly to the client and ask for feedback. C. Explore their feelings and thoughts critically and reflectively to identify their sources and effects. D. Change their feelings and thoughts by adopting a positive attitude and mindset toward the client's culture.

Correct Answer is C

Explanation

Rationale: The nurse should explore their feelings and thoughts critically and reflectively to identify their sources and effects, as this can help them to recognize and acknowledge their own cultural bias, understand how it may influence their perception and behavior toward the client, and take steps to minimize its impact on their care delivery.

Incorrect options:

A) Ignore their feelings and thoughts and focus on providing objective and standardized care. - This is an incorrect action, as it may prevent the nurse from addressing their own cultural bias, which may affect their ability to provide objective and individualized care that meets the client's needs and preferences.

B) Express their feelings and thoughts openly and honestly to the client and ask for feedback. - While open and honest communication is important in nursing, expressing negative feelings and thoughts about a client's culture directly to the client can be potentially harmful and disrespectful. It is essential for nurses to maintain professionalism and provide culturally sensitive care.

D) Change their feelings and thoughts by adopting a positive attitude and mindset toward the client's culture. - While it is important for nurses to approach their care with an open and respectful attitude, simply adopting a positive mindset may not address the underlying cultural bias. It is crucial for nurses to engage in self-reflection and critical thinking to understand and challenge their own biases effectively.

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A nurse is planning to teach a group of clients about diabetes management. The clients are from diverse cultural backgrounds and have different levels of health literacy. Which strategy should the nurse use to ensure effective communication and education?

Nursing Test Bank

Naxlex Comprehensive Predictor Exams

A nurse is conducting a health assessment of a client who belongs to an indigenous community. The nurse notices that the client avoids eye contact and speaks in a low voice. How should the nurse interpret these behaviors?

Correct Answer is B

Explanation

A nurse is providing care to a client who has a different cultural background than their own. The nurse notices that they have some negative feelings and thoughts about the client's culture. What should the nurse do to address their own cultural bias?

Correct Answer is C

Explanation

A nurse is planning to teach a group of clients about diabetes management. The clients are from diverse cultural backgrounds and have different levels of health literacy. Which strategy should the nurse use to ensure effective communication and education?

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