A nurse who works in a psychiatric unit is caring for a client diagnosed with bipolar disorder. The client comes to the nurse's station at 0300, demanding that the nurse call the provider immediately. Which of the following responses should be an appropriate response by the nurse?
"I can't call a doctor in the middle of the night unless it's an emergency."
"You must be very upset about something."
"Go back to your room, and I'll try to get in touch with your doctor."
"You are being unreasonable, and I will not call your doctor at this hour."
The Correct Answer is B
Choice A: "I can't call a doctor in the middle of the night unless it's an emergency."
This response may seem reasonable, but it could escalate the situation if the client feels their concerns are not being taken seriously. It's important to validate the client's feelings and find a solution that respects both their needs and the realities of the situation.
Choice B: "You must be very upset about something."
This response validates the client's feelings and opens up a dialogue. It shows empathy and understanding, which can help de-escalate the situation.
Choice C: "Go back to your room, and I'll try to get in touch with your doctor."
This response acknowledges the client's request and provides a clear action plan. However, it's important to follow through on this promise to maintain trust.
Choice D: "You are being unreasonable, and I will not call your doctor at this hour."
This response is confrontational and likely to escalate the situation. It's important to remain calm and professional, even when dealing with difficult behavior.
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Naxlex Comprehensive Predictor Exams
Related Questions
Correct Answer is B
Explanation
Choice A: Isolate the client for a period of time.
Isolation can lead to increased anxiety and may not be beneficial for a client with OCD. It does not address the underlying issue of the compulsive behaviors and may even exacerbate them.
Choice B: Plan the client's schedule to allow time for rituals.
This is generally the most effective approach. By allowing time for rituals, the nurse acknowledges the client's need for these behaviors and reduces anxiety. Over time, the goal would be to gradually reduce the time spent on these rituals as the client develops more effective coping strategies.
Choice C: Set strict limits on the behaviors so that the client can conform to the unit rules and schedules.
While it's important to have a structured environment, setting strict limits on compulsive behaviors can increase anxiety and resistance. It's more beneficial to work with the client to gradually decrease these behaviors rather than attempting to stop them abruptly.
Choice D: Confront the client about the senseless nature of the repetitive behaviors.
Confrontation is not typically helpful for clients with OCD. These clients are usually well aware that their behaviors are irrational, but they feel compelled to perform them anyway. Confrontation can lead to increased anxiety and defensiveness.
Correct Answer is D
Explanation
Choice A reason:
Asking the client if they really think their family would be better off without them could potentially validate the client's feelings of worthlessness and is not a priority when immediate safety concerns are present.
Choice B reason:
While it's important to understand the client's current situation, this open-ended question may not directly address the risk of harm the client might pose to themselves. It should follow after ensuring the client's safety.
Choice C reason:
Inquiring about the onset of these feelings is part of a thorough assessment but is not the most immediate concern when a client expresses thoughts that may indicate a risk of self-harm.
Choice D reason:
This direct question addresses the immediate safety concern and is the priority response when a client indicates they may be a danger to themselves. It is essential to assess for suicidal ideation directly to take appropriate steps to ensure the client's safety.
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