A nurse is caring for a client who has schizophrenia and is experiencing auditory hallucinations. The nurse should use which of the following therapeutic communication techniques to help the client cope with the hallucinations?

Correct answer: D) All of the above

Rationale: The nurse should use a combination of strategies to facilitate the client's participation in the group therapy session. Asking open-ended questions can help the client express their opinions and perspectives, as well as stimulate the group dialogue. Using silence can provide the client with a safe and nonjudgmental space to reflect and communicate at their own pace. Giving positive feedback to other clients can reinforce their engagement and motivation, as well as model appropriate social skills and behaviors for the quiet client.

Correct answer: D) Validate the client's feelings and perceptions without reinforcing the hallucinations

Rationale: The nurse should acknowledge the client's feelings and perceptions without agreeing or disagreeing with the content of the hallucinations. This helps to establish trust and rapport with the client, as well as reduce anxiety and fear. The nurse should also help the client identify triggers and coping strategies for managing the hallucinations.

Incorrect options:

A) Ask the client to describe the content and tone of the hallucinations - This may increase the client's attention and response to the hallucinations, as well as reinforce their reality. The nurse should avoid focusing on the details of the hallucinations unless they pose a risk of harm to self or others.

B) Tell the client to ignore the hallucinations and focus on reality - This may invalidate the client's experience and make them feel misunderstood or rejected. The nurse should not dismiss or challenge the client's hallucinations, as this may increase their defensiveness and resistance.

C) Distract the client with music, games, or other activities - This may be helpful in some situations, but it is not a therapeutic communication technique. The nurse should not use distraction as a substitute for addressing the underlying issues or exploring the meaning of the hallucinations.